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We want listen to and help you with any issue you may have . We also want to hear how doing business with us was like to you

FREQUENTLY ASKED QUESTIONS

What are my delivery options?

Here are some of our delivery services Standard Delivery, Expedited Delivery, Same-Day Delivery, Door-to-Door Delivery, Dock-to-Dock Delivery, Terminal Pickup. NB: This varies depending on your location and the season

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There are several factors that contribute to the volatility of shipping rates, making the cost of ocean freight fluctuate more than other transportation methods like air cargo or ground transportation. Here’s a breakdown of the key reasons; Supply and Demand, Fuel Costs, Port Congestion, Geopolitical Events, Seasonal Fluctuations

How can I get a quote for my shipment?

How can I get a quote for my shipment? By filling our form physically or on our website

How and where can we pick up the cargo at destination?

We strive to give our customers the utmost best we possibly can, So with the right info provided you can pay and receive at your doorstep

What happens if my shipment is delayed?

A shipment might delay for the various reasons; Bad weather Customs clearance issues Port congestion Mechanical issues Unforeseen circumstances (natural disasters, strikes) But incase of any of this circumstances should; Contact Us for updates and information. Contact the recipient to inform them about the delay. Track your shipment using our online system

Why are the shipping rates so volatile? What are the usual methods of freight payment?

Prepaid Freight, Collect Freight, Third-Party Factoring.

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Courier Services

The word cargo refers in particular to goods or produce being conveyed – generally for commercial gain – by ship, boat, or aircraft, although the term is now often extended to cover all types of freight, including that carried by train, van, truck, or intermodal container. The term cargo is also used in case of goods in the cold-chain, because the perishable inventory is always in transit towards a final end-use, even when it is held in cold storage or other similar climate-controlled facility.